Sunday, 7 October 2012

Job Rejection No.5

-Weekend Sales Advisor. Fenwick Department Store.

Ahhh Fenwick, you fickle foe.

We have met twice before. And twice before you have rejected me. Not this time. This time you will hire me! I return to you with many new experiences and jobs added to my CV, I am ready for you, you are ready for me, let’s live together in perfect harmony.

Or not.

You rejected me after I sent you a CV (as required) to which you replied with an application form in which I had to effectively write my whole CV out again, just in separate little boxes for you. The most tedious of tasks, but I thought it would be best to follow your demands so not to displease you ma chérie.

And you rejected me.

But, I have to say, the nicest rejection I've had so far- you sent me a letter! How romantic! And printed on such sweet parchment too, thick, quilted papyrus, none of that cheap stuff. You are certainly a lady of elegance. I can forgive your irrational rejection of me due to the fact you sent snail mail.

Yours as always, waiting and wondering,

Ta pomme de terre xxx

Job Rejection No.4

-Sales Assistant. H&M.

I am going bored out of my mind searching for jobs all day. I need a part time job whilst I hunt so I can earn money, keep the old ticker active and learn some new skills. I've always wanted to work in a clothes shop, so when I saw a job opening for my favourite clothes shop (H&M) I jumped on it like a car bonnet.  

It was a surprisingly long application for a sales assistant. Whilst I'm a clothes retail novice, I worked in a supermarket for 7 months and think the customer service skills required are very similar across the two. Based on this, I was feeling quite confident that my supermarket experience left me in good stead for this job. Compare my skills to those needed in H&M:

Working the tills- Yep, I can do that. Cards, cash, touch-screen, you name it.

Packing items into bags- I'm practically an expert.

Smiling and being polite to customers- Second nature.

Folding clothes- Questionable. Based on the state of the clothes strewn on my floor it screams not qualified, but if I was getting paid to fold clothes then that’s a completely different story. I’d fold a diamond if I was getting paid.

Surely I can get this job?

No.

No I can’t.

I am not suitable for their shop apparently, I suspect based on the fact I haven’t worked with clothes before, that question seemed to pop up a lot in the application. So close yet so far to a discount…such disappointment.

I'm never baring my heart to you again H&M! I hope whoever you picked was right for you. Treats you right, loves your clothes, is always respectful to you, makes you cups of teas and takes you places… you don’t know what you’re missing sistahhh. 

Job Rejection No.3

-E-Learning Developer Graduate Scheme. Kineo.

Ugh. This one hurt. This one really hurt.

It was like hunting high and low for the last teabag in the entire house, to lovingly pour the water in just right, only for everything to be destroyed when the milk comes out lumpy, resigning the teabag towards a slow and yoghurty death.

The irony is I didn't even want this job when I first saw it advertised, even though it had stated the role was a ‘writing opportunity for psychology graduates’ which is literally me all over covered in gravy, but I kept getting the feeling the demands of the job were better suited to an IT graduate. I persevered with it however, optimistically thinking that despite the new and foreign career area, you never know it could end up being the job of my dreams. I’d done some e-learning when I worked in a supermarket and let me tell you, those programmes drove me mad, so I already knew what not to do when it came to e-learning which was a start.  

I was also aware of the fact that I hadn't had an interview in about 8 months, so I reasoned that if I got through to the interview stage of this job, no matter what happens it would be a really useful experience and a good opportunity to sharpen up for when my ideal job came along. Also the job was in Brighton. Nuff said.

I sent off my CV and covering letter, clearly detailing why I suit the job (and actually came to realise that my strengths happened to be the skills they were after…maybe this job wasn't such a bad idea after all...) In the covering letter, I pointed out a typo they had on their website. I thought it could go either way. They might be offended and consider it inappropriate, or they might take it as evidence that I have an eye for detail. Luckily they went for the latter and I got an email shortly after inviting me along to the assessment and interview day where I would also give a mini presentation about myself. Hurrah! (The typo was swiftly corrected on their website I duly noted).

To prepare, I exhausted the website. I read, and read, and read. I learnt words I’d never even heard of before that day- moodle, open source, scoping etc. I wanted to show that I was capable of picking up IT like Mark Wright is capable of picking up girls. The more I read about them, the more impressed with the company I became which made me want to work for them.  They had grown from a small, local business to a global, in-demand company in a short amount of time, leaving me thoroughly impressed. Some of the work documented on the website was so beautiful I realised that I want to be the sort of person that creates such visions, so all of a sudden I became determined to get the job.

The day of the assessment and interview came, and I was wearing my brand new skirt (bought especially) had buffed my heels, and had even managed to plait my mane of hair for once. The nose ring was gone as was the nail varnish. I even went so far to meticulously create the exact same colour green of the company logo to match my PowerPoint slides background. Subliminal messaging at its best. ;)

I arrived having caught a 6am train and bumped into a girl outside the building who looked like she might be here for the interview too, turned out she was and went in together. I began my usual verbal diarrhoea tirade at her (hey, I like to make friends ok?) and I discovered we both went to the same uni and will be graduating together the next day! She did history so I asked her if she knew my friend Amelia and she said she shared a seminar with her that year. For some reason some offhand comment Amelia had made about a girl whose dissertation was on astrology came to my mind so I asked my companion-slash-competitor if she knew that girl, and would you believe it, it was actually her dissertation! This type of freaky coincidence is always very exciting so I literally jumped up and down and probably said something banal like "OH MY GOD what are the chances! What’s your starsign!?" In fact, I did say that. Sadly, our conversation was cut short as all the interviewees were ushered into a room to begin our day.

Around the table we were a group of 8. The final 8 it turned out, fighting for between 1-4 jobs, depending on how many the company decided to take on. Say they took on 4. That’s a 1 in 2 chance of getting the job, which is pretty good going.

Of the 8 of us, I did notice that I was the one who interacted the most. Not because I have a motor mouth, but because in comparison, everybody else was just so quiet and serious. I probably should have got the hint that that was the desired, or most appropriate tone, but I wanted to be certain that the Managing Director, who had come down to say hello, wouldn't forget me. I somehow managed to make him laugh so surely that was a point in my favour?

The morning was to consist of e-learning related assessment tasks to gauge our natural ability for the skills required in the job, and the afternoon would involve the interview and mini presentation.

Of the four assessment tasks I enjoyed all of them except one. I tried my best and made sure I wrote lots (which is coincidentally why I hated the ‘summarising task’, I am definitely a writer of the purple prose variety and not one to scrimp on my word count… curse you tiny words) but I couldn't help notice that my compeers around the table all seemed very capable and clever so it was going to be a tough competition.

After that came lunch. I only had 40 minutes before my interview to search for food and tea and go over my notes, which although I would've liked more time to prepare, it probably wouldn't have changed the outcome of my application in all honesty. A benefit of a later interview might have meant I’d had time to come down from the sugar spike that ensued just as my interview began…the combination of adrenaline and insulin in my bloodstream may have made me a little bit more hyper animated than I would've liked to have been…

Why oh why did I eat three Subway cookies for lunch? Ahh that’s right, because they were 3 for 99p. What I thought was a bargain until I discovered they were the most disgusting cookies I have ever eaten.

The interview.

I entered, shook hands confidently (in contrast to my usual limp fish hand), gave them eye contact (well 70% of the time, the other 30% was spent darting between the window, and the wall…till the sweat drop down my…Lil’ Jon anyone? I hope you get that reference otherwise this is an awkward sentence.) I smiled lots, they smiled lots, they (a man and a woman) were really friendly so I felt at ease and very comfortable around them. I started off with my presentation which they liked (couple of jokes thrown in there, you know how I roll ;)) and then came the questions.

The whole thing was a blinder, it went really well, and at the end of it we all said we couldn't believe how quickly it went. During the interview I gave them two suggestions for how to improve e-learning that had come to me like lightning bolts during our chats and joked that they could ‘have those for free’. It was going pretty well, it was an energetic, upbeat, fun interview with no awkward silences. Unknowingly I also mentioned a particular project of theirs I’d seen on-line and professed how much I loved it and lo and behold, it was created by the man sitting opposite me! That’s gotta go in my favour surely?

In hindsight, however, my memory of a happy interview was interpreted in the afterglow of the adrenaline high of it all, and I realise now I was under a bit of a spell from the whole experience and may have over-focussed on the positives due to a halo effect.

When I was alone later that day and really got a chance to analyse it, I remembered how on two separate occasions I forgot the question they asked me….straight after them asking me it, and had to ask them to repeat the questions (it was that bloody distracting window, I was like a moth to a flame with that frame) which doesn't give a great impression. I know I have the concentration span of a potato but why did it have to happen mid interview…twice. Another time I just genuinely couldn't answer the question, I wasn't expecting it and because it was about past experiences, which again wasn't great as I also happen to have the episodic memory of a potato (basically, I'm a potato) I just blanked and couldn't give them an answer. Big fat cross in that box.

I also realised that I was very…enthusiastic shall we say, and even though they were receptive and I thought we were all bouncing off each other, I think it turns out I might've just been bouncing off the walls (that damn distracting wall…) and maaaaybe came across a bit crazy lady. Which we know I'm not. AM I? AAAAAAAAAAAHAHAHAHAHAHAHAA.

Ahem, this took me back to how everybody else conducted themselves in the morning and how I had noted then that I was being more bubbly than others and although I felt good (the whole experience was just so damn exciting L I was like a puppy seeing grass for the first time L) I most likely didn't show off my serious, controlled, work side, which is exactly what they were looking for in employees.

The day after the interview, I graduated. I knew my new BFF was gonna be going on stage to collect her certificate so I kept my eyes peeled for her as I never actually got her name. Sometime through the ceremony, the chancellor read out something along the lines of this “And the student who won the X award for the highest marked dissertation, and also who won the X award for x, y, z AND who also gained the highest overall history percentage goes to…..Elizabeth Whatshersurname!” and there, out walked my interview buddy. Wow. She must've got the job, what a genius, and such a lovely person too! I don’t know if she did get one of the precious roles but with credentials like that behind her I've no doubt about it. What I'd suspected as tough competition turned out to be on a whole other level...I had a feeling then that my chances of an acceptance were slim.

So when I got the email saying I was unsuccessful, I emailed back straight away asking politely what I could improve on, and whether it was the assessment or the interview that let me down. I mentioned that if I knew then that would help a lot, and whether they thought I actually had good basic e-learning developer skills, only for that email to bounce back as if the address never existed! What a strange occurrence one might think…or the suspicious Poirot among us might go so far to suggest that maybe they fixed it so that withering rejects wouldn't be able to email back asking for feedback. THOSE HEARTLESS SOULS.

No, seriously, it was for the best. I'm quite sure I know why I didn't get it. Interviews aren't meant to be that fun, and the interviewee isn't meant to spend more time staring out the window thinking about the physiological effects of E-numbers instead of relevant workplace skills. How could they see me as a serious, mature person capable of dealing with big name clients if I spent the whole time smiling and chatting away like an excitable puppy? Yes they might’ve wanted to adopt me, but trust me with their work? No.

I totally see why everyone else was so quiet and serious now, employers need to be sure they’re hiring somebody who is calm and collected and quietly confident. Ooh, the Three C’s we shall call them. So learn from my lesson kiddywinks, tone down the crazy, show your professional side, allow them to trust your abilities…and don’t eat three cookies for lunch.